{"id":497,"date":"2017-06-11T13:16:37","date_gmt":"2017-06-11T18:16:37","guid":{"rendered":"https:\/\/tailco.co\/?page_id=497"},"modified":"2023-06-27T21:22:13","modified_gmt":"2023-06-28T02:22:13","slug":"atencion-al-cliente","status":"publish","type":"page","link":"https:\/\/tailco.co\/atencion-al-cliente\/","title":{"rendered":"Quienes somos"},"content":{"rendered":"<style>.kt-tabs-id_a435a7-4e > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:3px solid var(--global-palette3, #1A202C);border-right:0px solid #0a6689;border-bottom:0px solid #0a6689;border-left:0px solid var(--global-palette3, #1A202C);border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);background:var(--global-palette9, #ffffff);}.wp-block-kadence-tabs .kt-tabs-id_a435a7-4e > .kt-tabs-title-list li{margin-top:0px;margin-right:8px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id_a435a7-4e > .kt-tabs-title-list li:last-child{margin-right:0px;}.wp-block-kadence-tabs .kt-tabs-id_a435a7-4e > .kt-tabs-title-list li .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id_a435a7-4e > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{font-size:1.1em;line-height:1.4em;font-weight:regular;font-style:normal;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:8px;padding-right:20px;padding-bottom:8px;padding-left:20px;border-color:var(--global-palette7, #eeeeee);color:var(--global-palette9, #ffffff);background:var(--global-palette3, #1A202C);}.wp-block-kadence-tabs .kt-tabs-id_a435a7-4e > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{margin-top:0px;margin-right:8px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id_a435a7-4e > .kt-tabs-title-list li .kt-tab-title:hover, .wp-block-kadence-tabs .kt-tabs-id_a435a7-4e > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title:hover{border-color:var(--global-palette7, #eeeeee);color:var(--global-palette3, #1A202C);background:var(--global-palette8, #F7FAFC);}.wp-block-kadence-tabs .kt-tabs-id_a435a7-4e > .kt-tabs-title-list li.kt-tab-title-active .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id_a435a7-4e > .kt-tabs-content-wrap > .kt-tabs-accordion-title.kt-tab-title-active .kt-tab-title{border-color:var(--global-palette7, #eeeeee);color:#ffffff;background:var(--global-palette1, #3182CE);}@media all and (max-width: 1024px){.kt-tabs-id_a435a7-4e > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:3px solid var(--global-palette3, #1A202C);border-right:0px solid #0a6689;border-bottom:0px solid #0a6689;border-left:0px solid var(--global-palette3, #1A202C);}}@media all and (max-width: 767px){.kt-tabs-id_a435a7-4e > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:3px solid var(--global-palette3, #1A202C);border-right:0px solid #0a6689;border-bottom:0px solid #0a6689;border-left:0px solid var(--global-palette3, #1A202C);}}<\/style>\n<div class=\"wp-block-kadence-tabs alignnone\"><div class=\"kt-tabs-wrap kt-tabs-id_a435a7-4e kt-tabs-has-4-tabs kt-active-tab-1 kt-tabs-layout-tabs kt-tabs-tablet-layout-inherit kt-tabs-mobile-layout-inherit kt-tab-alignment-left \"><ul class=\"kt-tabs-title-list\"><li id=\"tab-questailco\" class=\"kt-title-item kt-title-item-1 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-active\"><a href=\"#tab-questailco\" data-tab=\"1\" class=\"kt-tab-title kt-tab-title-1 \"><span class=\"kt-title-text\">\u00bfQu\u00e9 es Tailco?<\/span><\/a><\/li><li id=\"tab-registro\" class=\"kt-title-item kt-title-item-2 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#tab-registro\" data-tab=\"2\" class=\"kt-tab-title kt-tab-title-2 \"><span class=\"kt-title-text\">Registro<\/span><\/a><\/li><li id=\"tab-mediosdepago\" class=\"kt-title-item kt-title-item-3 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#tab-mediosdepago\" data-tab=\"3\" class=\"kt-tab-title kt-tab-title-3 \"><span class=\"kt-title-text\">Medios de pago<\/span><\/a><\/li><li id=\"tab-garanta\" class=\"kt-title-item kt-title-item-4 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive\"><a href=\"#tab-garanta\" data-tab=\"4\" class=\"kt-tab-title kt-tab-title-4 \"><span class=\"kt-title-text\">Garant\u00eda<\/span><\/a><\/li><\/ul><div class=\"kt-tabs-content-wrap\">\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-1 kt-inner-tab_38f9cc-60\"><div class=\"kt-tab-inner-content-inner\">\n<p>Tailco es una tienda en l\u00ednea especializada en productos de cerrajer\u00eda de alta seguridad para constructores y cerrajeros especializados.<\/p>\n\n\n\n<p>Seguridad, Garant\u00eda y Tradici\u00f3n<\/p>\n\n\n\n<p>Somos distribuidores oficiales para Colombia de Cerraduras y Cilindros de Alta Seguridad marca KALE KILIT.<\/p>\n\n\n\n<p><strong>Cont\u00e1ctenos<\/strong><br>Tel\u00e9fonos: 6262394 \u2013 2588376<br>Celulares: 3132134884 \u2013 3124327716<br>Fax: 6264562<br>ventas@tailco.co<br>info@tailco.co<\/p>\n\n\n<style>.kb-row-layout-id_c1d61d-dc > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id_c1d61d-dc > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id_c1d61d-dc > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id_c1d61d-dc > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id_c1d61d-dc > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id_c1d61d-dc > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id_c1d61d-dc alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column_ad387b-04 > .kt-inside-inner-col,.kadence-column_ad387b-04 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_ad387b-04 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_ad387b-04 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_ad387b-04 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_ad387b-04 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_ad387b-04{position:relative;}@media all and (max-width: 1024px){.kadence-column_ad387b-04 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column_ad387b-04 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_ad387b-04\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\">Misi\u00f3n<\/h2>\n\n\n\n<p>La misi\u00f3n de TAILCO SAS es proveer a nuestros clientes, de Cerraduras y Cilindros de Seguridad y Alta Seguridad, al igual que todos los productos relacionados con sector de la Cerrajeria Especializada, exhortando en cada momento nuestro lema Seguridad, Garant\u00eda y Tradici\u00f3n.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column_d8023d-bb > .kt-inside-inner-col,.kadence-column_d8023d-bb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_d8023d-bb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_d8023d-bb > .kt-inside-inner-col{flex-direction:column;}.kadence-column_d8023d-bb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_d8023d-bb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_d8023d-bb{position:relative;}@media all and (max-width: 1024px){.kadence-column_d8023d-bb > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column_d8023d-bb > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_d8023d-bb\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\">Visi\u00f3n<\/h2>\n\n\n\n<p>La visi\u00f3n de TAILCO SAS, siendo una empresa reconocida en el \u00e1mbito nacional por la seriedad de su trayectoria de m\u00e1s de 25 a\u00f1os, es mantener su posici\u00f3n de liderazgo en el mercado local, cubrir las nuevas necesidades con calidad en cada uno de sus productos, innovar para ofrecer nuevos avances en seguridad, que permitir\u00e1n que las relaciones con nuestros clientes se fortalezcan y crezcan en todos los aspectos.<\/p>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-2 kt-inner-tab_f0a1cc-62\"><div class=\"kt-tab-inner-content-inner\">\n<p>Para acceder a los excelentes precios y promociones de nuestros productos deber\u00e1 registrarse <a href=\"https:\/\/tailco.co\/mi-cuenta\/\">aqu\u00ed.<\/a><\/p>\n\n\n\n<p>Recibir\u00e1 en su correo electr\u00f3nico la informaci\u00f3n de su cuenta y el acceso donde podr\u00e1 ver sus pedidos y actualizar sus datos en cualquier momento.<\/p>\n\n\n\n<p>Tailco posee una pol\u00edtica de privacidad por la cual ning\u00fan dato personal ser\u00e1 divulgado a terceros bajo ninguna circunstancia. Puede consultar nuestra pol\u00edtica de tratamiento de datos <a href=\"https:\/\/tailco.co\/terminos-y-condiciones\/\">aqu\u00ed.<\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-3 kt-inner-tab_695526-0b\"><div class=\"kt-tab-inner-content-inner\">\n<p>Transferencia bancaria: realice su pago directamente en cualquiera de nuestras cuentas bancarias. Por favor use el ID de pedido que recibir\u00e1 en su correo electr\u00f3nico c\u00f3mo referencia de consignaci\u00f3n. Sus productos ser\u00e1n entregados hasta que la transferencia sea verificada.<\/p>\n\n\n\n<p>Pago contra entrega: realice el pago en efectivo al recibir su(s) producto(s). Sus productos ser\u00e1n entregados en la direcci\u00f3n registrada en su cuenta como direcci\u00f3n de env\u00edo. Solo disponible para entregas en Bogot\u00e1 \u2013 Colombia.<\/p>\n\n\n\n<p>PayU Colombia: realice su pago seguro a trav\u00e9s de la plataforma PayU Medios de pago disponibles:<\/p>\n\n\n<style>.wp-block-kadence-advancedgallery .kb-gallery-type-masonry.kb-gallery-id-_219784-69{margin:-5px;}.kb-gallery-type-masonry.kb-gallery-id-_219784-69 .kadence-blocks-gallery-item{padding:5px;}.kb-gallery-id-_219784-69 .kadence-blocks-gallery-item .kb-gal-image-radius{border-radius:0px 0px 0px 0px;}<\/style><div class=\"kb-gallery-wrap-id-_219784-69 alignnone wp-block-kadence-advancedgallery\"><ul class=\"kb-gallery-ul kb-gallery-non-static kb-gallery-type-masonry kb-masonry-init kb-gallery-id-_219784-69 kb-gallery-caption-style-bottom-hover kb-gallery-filter-none\" data-image-filter=\"none\" data-item-selector=\".kadence-blocks-gallery-item\" data-lightbox-caption=\"true\" data-columns-xxl=\"1\" data-columns-xl=\"1\" data-columns-md=\"1\" data-columns-sm=\"1\" data-columns-xs=\"1\" data-columns-ss=\"1\"><li class=\"kadence-blocks-gallery-item\"><div class=\"kadence-blocks-gallery-item-inner\"><figure class=\"kb-gallery-figure kadence-blocks-gallery-item-hide-caption\" \"><div class=\"kb-gal-image-radius\" style=\"max-width:743px;\"><div class=\"kb-gallery-image-contain kadence-blocks-gallery-intrinsic\" style=\"padding-bottom:26%;\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/tailco.co\/wp-content\/uploads\/2017\/06\/medios_2.jpg\" width=\"743\" height=\"197\" alt=\"\" data-full-image=\"http:\/\/tailco.co\/wp-content\/uploads\/2017\/06\/medios_2.jpg\" data-light-image=\"http:\/\/tailco.co\/wp-content\/uploads\/2017\/06\/medios_2.jpg\" data-id=\"513\" class=\"wp-image-513\" srcset=\"https:\/\/tailco.co\/wp-content\/uploads\/2017\/06\/medios_2.jpg 743w, https:\/\/tailco.co\/wp-content\/uploads\/2017\/06\/medios_2-600x159.jpg 600w, https:\/\/tailco.co\/wp-content\/uploads\/2017\/06\/medios_2-300x80.jpg 300w\" sizes=\"(max-width: 743px) 100vw, 743px\" \/><\/div><\/div><\/figure><\/div><\/li><\/ul><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-4 kt-inner-tab_ffad7e-98\"><div class=\"kt-tab-inner-content-inner\">\n<p>Para solicitar su garant\u00eda cuenta con 90 d\u00edas luego de entregado el producto.<\/p>\n\n\n\n<p>Para poder hacer efectiva la Garant\u00eda esta debe cumplir a cabalidad con todas las condiciones como lo son vigencia de la garant\u00eda, factura de compra, el da\u00f1o del producto debe ser por un defecto de fabricaci\u00f3n y ninguna de las anteriores aplicar\u00e1 en caso de evidenciarse un mal uso por parte del cliente.<\/p>\n\n\n\n<p>TAILCO tendr\u00e1 el derecho de reparar, reponer o reembolsar el dinero del producto.<\/p>\n\n\n\n<p>Para realizar su solicitud contacte nuestro servicio al cliente, L\u00ednea de atenci\u00f3n en Bogot\u00e1 (601) 626 2394 o (57) 312 4327716&nbsp; o a trav\u00e9s de nuestro correo electr\u00f3nico: <a href=\"mailto:ventas@tailco.co\">ventas@tailco.co<\/a><\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<style>.kb-google-maps-container_1edff9-25{height:450px;}<\/style><div class=\"kb-google-maps-container kb-google-maps-container_1edff9-25  wp-block-kadence-googlemaps\" data-mapid=\"_1edff9-25\"><iframe width=\"100%\" height=\"100%\"\n\t\t\t\t\t\t\tstyle=\"border:0\" loading=\"lazy\"\n\t\t\t\t\t\t\tsrc=\"https:\/\/www.google.com\/maps\/embed\/v1\/place?key=AIzaSyBAM2o7PiQqwk15LC1XRH2e_KJ-jUa7KYk&#038;zoom=15&#038;maptype=roadmap&#038;q=tailco\"\n\t\t\t\t\t\t\ttitle=\"Mapa de Google de tailco\"><\/iframe><\/div><script>function kb_google_map_1edff9_25() { let center = { lat: 37.8201, lng: -122.4781}; let map = new google.maps.Map(document.getElementById(\"kb-google-map_1edff9-25\"), {\n\t\t\t\t\t    zoom: 15,\n\t\t\t\t\t    center: center,});let marker = new google.maps.Marker({   position: { lat: 37.8201, lng: -122.4781},    map: map,  });}<\/script>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"show","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - 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